Responsibilities:

• Develop knowledge of Kizsports philosophy & adhere to its principles

• Develop knowledge of Kizsports services, programs & events offered in order to provide accurate & timely information to customers

• Adhere to all Standard Operating Procedures prepared by the HQ or Management of Kizsports

• Greet, check-in, assist and serve all customers as they enter & leave the facilities

• Always be enthusiastic & friendly with customers, staff and any related 3^rd party to Kizsports

• Assist with registration for birthday party, events, classes & etc

• Answer telephone efficiently & manage calls in an appropriate manner

• Keep front desk supplies & information (flyer, brochure, etc) in stock at all times

• Regular check the first aid kit for sufficient medical supplies

• Assist with ensuring the cleanliness of the facility

• Collect money & process payments efficiently & accurately using the established procedures

• Follow ‘Check-in’ and ‘Check-out’ procedure thoroughly to ensure safety & security of customers

• Assist in Playland with ensuring customers (adults & children) adhere to rules & regulations, e.g, everyone wear socks to enter the Playland, children must play at age appropriate area, children must be accompanied by adults at all times, no food & drinks are allowed in the Playland

• To voice any concerns regarding the brand of Kizsports directly to the Director and/or even suggest way to improve in all aspects of the business

Requirements:

• Possess minimum SPM

• Able to work weekends & public holidays

• Customer orientation



• Able to speak English is advantage